Testing Services Frequently Asked Questions

The field of testing and scanning services has shifted significantly since the beginning of the COVID pandemic. Over the past several years, we experienced a significant decline in requests for services and an increase in adoption of Gradescope. As we have emerged from the COVID experience, these trends have continued. This change aligns with the university’s strategic focus on shifting resources and investment to areas of greater need.

The last day Instructors will be able to use Testing Services is December 22nd, 2023. Gradescope supports and services are available now and after December 22nd.   

Testing Services will not be available after December 22, 2023.  All documentation and archived records will be maintained per KU Administrative Policy.

A key benefit of Gradescope is its integration with Canvas. It also provides increased flexibility in grading and data analysis. Contact KU IT’s Academic Technology team at itedtech@ku.edu for more information.

No. Students will have to use Gradescope Bubble Sheets which can be printed from Gradescope’s website.

The move to Gradescope brings significant changes to the scanning process.  Faculty, teaching assistants or department support staff will scan answer sheets using the scan function on a standard printer to generate PDF files. The files will then need to be uploaded to the Gradescope website.

Watch this video tutorial on using a multifunction printer for scanning here.

Students can also upload a PDF version of their assignment using a mobile device.  Information on the Gradescope mobile app can be found here.  Currently this app is only available to students in the United States.  

If you feel you need additional help with scanning options, feel free to contact KU IT’s Academic Technology team. You can reach them at itedtech@ku.edu.  We can step up consultation time to assist you with any additional questions you may have.

You can use any multifunction printer with a scanning option.  Many departments and the libraries across campus should have a printer that allows for this function.

Watch this video tutorial on using a multifunction printer for scanning here.

You can scan all exams at one time, in one batch, even if there are multiple versions of your exam.  

After you have scanned your exam, you will convert the scans into one single PDF.

This PDF file will then be uploaded into Gradescope so you can evaluate and analyze the results.

Check out Gradescope's "Managing Scans" FAQ

Students will access their grades through Gradescope.  Once the students have logged into Gradescope with their School Credentials.  They will need to select the name of the course they want to review.  After selecting the course, the students will see the grades on their dashboard.

You can contact Gradescope directly. They have an amazing customer support staff who will respond to you in a timely manner.

You will be able to easily link your Canvas account to your Gradescope account. This will also allow you to synchronize your classroom rosters and import grades.  For additional support contact KU IT’s Academic Technology team. You can reach them at itedtech@ku.edu.

Gradescope offers online workshops throughout the year.  For a complete schedule, look here.  

In addition to Gradescope, instructors who want to explore different methods for testing (or for efficiently and effectively assessing student learning) are encouraged to check out CTE’s new Scaling Student Assessment series, a podcast series and linked resources on time-efficient assessment techniques to consider as class sizes grow. Instructors can also set up a consultation with a CTE staff member or faculty fellow by contacting cte@ku.edu.