Frequently Asked Questions

FAQs

Any currently enrolled student at the University of Kansas who has paid the appropriate student fees is eligible for services.

For teletherapy, you must be in the state of Kansas for each appointment as CAPS therapists and psychiatrists are licensed to practice in the state of Kansas.

Find more information here. 

New Client?

  • Come to CAPS between 10 am - 3 pm for a Jayhawk Check-in appointment.  Questions? Call (785) 864-2277. 
  • For more information, click here.

Previous Client?

  • If it has been 90 days or more since your last visit, please come by for a Jayhawk Check-in to discuss your current needs. 
  • If it has been less than 90 dayssince your last visit, please call us at (785) 864-2277 to schedule an appointment. 

Students come to CAPS for all sorts of reasons. Some have questions related to relationships and identity. Others have questions about depression, anxiety, post-traumatic stress, bereavement, and substance abuse. Some students are not sure what they need but know they are not functioning or feeling the way they want to. They might notice having a harder time studying, eating, or sleeping too little or too much, or otherwise just not meeting their day-to-day obligations. A CAPS clinician can help students sort out what is going on and help get them back on track.

  • If you or someone you know is in crisis or has urgent needs, help is available 24/7. During CAPS business hours, drop-in appointments are available by coming into CAPS and letting the front desk know that you need an urgent appointment. After business hours, you can call or text 988 or access any of the resources on our Crisis Support Page. 

The purpose of the Jayhawk Check-in is to get to know you and the concerns that brought you to CAPS. During the session, you and a CAPS clinician will discuss treatment options and plan for next steps. 

Yes, if you are scheduling your appointments in advance.  For all same-day appointments you will see whomever is available.  You will likely also work with a different member of CAPS staff for groups and skill sessions.  All of our team are amazing clinicians. You can learn more about them here.

If you are in crisis, CAPS will see you for a one-time appointment. For ongoing care at CAPS, we require written authorization from your parent or legal guardian.  Please notify a CAPS staff member if you are under 18.

Please call CAPS (785) 864-2277 or stop by our office to discuss these requests.

CAPS does not write letters for Emotional Support Animals.