In the moment support whenever and wherever you are!

Counseling and Psychological Services partners with My SSP to support you when you need it, from wherever you are. Attending college or university is an exciting opportunity to enrich your life and career goals. It can also be a time of change, adjustment and stress. 

Through My SSP, students have access to free and confidential mental health counseling and well-being resources at any time of day, from anywhere in the world, 365 days a year. 

Students can connect with mental health professionals in real time by calling or using the chat function on the app. 

  • No appointment needed. Real-time single session support available 24/7 via phone and chat.
  • Connect anytime, from anywhere. Access My SSP resources and services 24/7 via phone, app, and web.
  • Match with experienced professionals. Access to counselors who have experience dealing with the unique challenges faced by students.
  • Looking for more than single session support? Call in to schedule an appointment for short-term sessions with a dedicated counselor via phone or video.
  • Multilingual support available. My SSP has counselors available 24/7 that speak Mandarin, Cantonese, French, Spanish and English. Other languages may be available by appointment based on availability.
  • Free to students. Access to professional emotional health and wellbeing support at no additional charge to you.
  • Confidential. Your information and engagement with My SSP is kept confidential within the limits of the law.

The app also includes mental wellness articles, assessments, podcasts, videos, virtual fitness sessions, and more! 

Frequently Asked Questions

My SSP is free to all KU students taking classes on the Lawrence or Edwards campuses, as well as online. 

No. In fact, if you are in crisis - meaning an acute situation such as experiencing suicidal thoughts - it is best to call 988, the National Suicide and Crisis Lifeline. 

My SSP is designed to help address concerns such as:

  • Relationship issues
  • Feelings of isolation, loneliness or sadness
  • General stress and worry
  • Adapting to a new campus culture, learning style or city
  • Frustration or uncertainty related to studies or post-grad plans
  • Creating balance between personal and academic priorities
  • Much more!

Taken from

It is common for a student to reach out multiple times looking for support on a variety of issues. My SSP offers two main types of support: real-time single session and short-term scheduled sessions.

Real-time single session. Our 24/7 real-time drop-in sessions via phone or chat are a great way to receive support when you do not want to wait for an appointment or would prefer to use the chat function. You can reach out multiple times for single session support as you need it, but these single sessions are not intended to take the place of dedicated support by a single clinician. 

Short-term scheduled sessions. Scheduled sessions are a great option for students who:

  • Would benefit from discussing their issue over multiple sessions
  • Would like to connect with a dedicated counselor
  • Would benefit from receiving support from a counselor with a background supporting their unique concern

Please keep in mind that My SSP provides short-term solution focused support. Whether real-time single session or short-term scheduled sessions, our counselor will work with you to create a plan and help you identify achievable goals to address your specific issue. If it is determined that you might benefit from or prefer longer term, intensive, or more specialized support than what My SSP offers, we will help direct you to Counseling and Psychological Services. 

Yes! Like other services at CAPS, My SSP is confidential within the limits of the law.