My Student Support Program (My SSP)

Attending college or university is an exciting opportunity to enrich your life and career goals. It can also be a time of change, adjustment and stress. You don’t have to navigate this all on your own. My SSP is here to help. My SSP is here to support you when you need it, from wherever you are.

Call. Chat. Anytime. Anywhere. My SSP connects students with free, confidential mental health and wellbeing support conveniently available 24/7 via the My SSP app, telephone and web.

What is My SSP?

Real-time chat support 24/7

Chat with a professional counselor at your convenience

Telephone support 24/7

Speak to a professional counselor with a simple phone call

Health assessments

Complete an anonymous assessment to get feedback on your emotional health

Browse health & wellbeing content

Access articles, podcasts, infographics, and videos addressing a variety of wellbeing topics

Access virtual fitness sessions

Sign up for FREE virtual fitness sessions available through LIFT

Support in your language

My SSP content and support are available 24/7 in Mandarin, Cantonese, Spanish, French, and English.

Your use of My SSP – including chats, calls, and conversations, is free and confidential – meaning your professors, family, friends, etc., will not know unless you tell them.

My SSP resources and professional counselors can help you address common concerns such as:

• Relationship issues
• Feelings of isolation, loneliness or sadness
• General stress and worry
• Adapting to a new campus culture, learning style or city
• Frustration or uncertainty related to studies or post-grad plans
• Creating balance between personal and academic priorities